Mercy Hospital, as all Allina hospitals, is accredited by The Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care.
Mercy holds additional program-related certifications and accreditations:
If you feel that any service at Mercy Hospital compromised patient safety or was not within quality standards of care, please contact our patient representatives at 763-236-8061 so your concerns can be addressed.
If you do not feel these concerns have been adequately addressed after contacting our patient representatives, please feel free to contact The Joint Commission by phone at 1-800-994-6610 or via email at
Complaint@jcaho.org
or at the Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181