Mercy Hospital is accredited through the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). This agency serves to help ensure and monitor the quality and safety of patient care.
We are committed to providing safe and quality care to all patients served. Mercy Hospital will be surveyed by JCAHO sometime in 2008.
If you feel the services provided have in any way compromised patient safety or not met accepted quality of care standards, please contact our Patient Representative's office at 763-236-8061 so your concerns can be addressed. If you do not feel these concerns have been adequately addressed after contacting our Patient Representative's office, please feel free to contact JCAHO by phone at 1-800-994-6610 or via e - mail at complaint@jcaho.
You can also write to JCAHO at:
Office of Quality Monitoring Joint Commission on Accreditation of Healthcare Organizations One Renaissance Boulevard Oakbrook Terrace, IL 60181
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