Our mission is to serve our communities by providing exceptional care,
as we prevent illness, restore health and provide comfort to all who entrust
us with their care. This means that we're striving to improve the care
you or your loved ones may receive. It also means that we need to know
how our patients feel about us.
Improving patient care and safety
We're focusing on making things better in these specific areas. We're
doing it not only as part of local, state and national efforts, but because
it's the right thing to do.
Our hospitals are accredited through the Joint Commission.
This agency serves to help ensure and monitor the quality and safety
of patient care.
If you feel the services provided have in any way compromised patient
safety or not met accepted quality of care standards, please ask
for the patient representative at your clinic or hospital.
If you do not feel these concerns have been adequately addressed
after contacting a patient representative, please call the Joint
Commission at 1-800-994-6610 or e-mail at complaint@jointcommission.org.
You can also write to the Joint Commission's Office of Quality Monitoring,
One Renaissance Boulevard, Oakbrook Terrace, IL 60181.
